healthcare in America

can someone explain to me why the women who work answering the phones at medical offices are so rude? i had to talk to 3 of them today; all in different offices and all of them were curt, hurried and not interested in answering my questions. i just got off the phone with the third woman and burst into tears because i was so frustrated with their treatment and lack of interest in dealing with me. i know what you are going to say, it's a sign of the times, with over worked medical professionals; i'm just so tired of it.